Planning Well????

WMATA - The Washington (DC) Metropolitan Area Transportation Authority operates a Subway and Bus System known as Metro.

   This System First open for the Bicentennial Celebration of 1976.That means that this Subway System is soon to turn 35. This system is currently being massively renovated and repaired. This means that often service is slowed and seriously limited and curtailed during the day . It also means that stations are closed on weekends and especially during long weekends. It also means that it is difficult to find reliable and dependable elevators in the system.

 It seems to me that a 35 year old system in desperate need of repairs was either not properly designed and planned for well, not built very well or not maintained well. In my opinion, Metro needs to plead guilty to all of these charges. I've said that I'm someone who really treasures personal space, this desire on my part also tends to make me not!!!! a fan of EITHER MetroRail or Bus!

 It is my view that Metro riders are FAR too understanding and co-operative when it comes to using Metro. I think that the quality of service that Metro provides to its' users and  the attention to providing good, caring and supportive customer service would greatly increase if the Metro Leadership had to deal with a VERY demanding, vocal and difficult to please ridership- similar to what New York City's Subway and Bus workers deal with!

 I believe that when Big Public Service projects are designed and built they must be designed intelligently and wisely and with a mind to making sure that they are attractive and desirable to use years into the future. Metro failed to take this into account as they built their system and 2011 users are paining a painfully HIGH price fror what was not done well from as the system was constructed!