There are certain places where people seem to think that individuals do not deserve respect. This seems to be particular true in commercial establishments.
I'd been told that CVS has self-serve automatic cashiers to save time and to process customers MORE efficiently and painlessly. There was an employee who was watching the 6 machines that were in the areas and even with her being there- the lines was slow and rather long.
I commented to her that these machines did not seem to make paying for your items any easier and quicker. Her response to me - " Sir, If you are not pleased with this, There is an email address on your receipt for you to report it."
I will now, henceforth presume that Convenience , Value and Service is an option for that Company's employees rather than a mandate!
- Johnny -
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